Dell announces ProSupport Plus, a new service that is part of the Dell ProSupport Enterprise Suite.
As you can note, since January
2013 more or less, Dell is deeply plunged in the vast mutations and crucial innovations,
with the goal to restore its image and make a lot profits. Dell ProSupport
Enterprise Suite unveiled on April 24,
2013, is part of this new
approach.
approach.
Henceforth ProSupport
Plus is billed as Dell first truly
proactive support service. This means instead of responding to an issue after
it occurs, this new service proactively aims to improve infrastructure
performance and stability through a dedicated technical account manager that
delivers monthly reporting and performance recommendations.