Showing posts from February 24, 2017

Telco digital transformation begins with a digital corporate culture

It is now important to recall that, in our ever-connected data-driven age, telecom service providers need to transform how they deliver services, content and apps. In effect, Telco digital transformation begins with a digital corporate culture to drive the discovery of new innovation engines, disruptive business models and digitally-smart customer relationship platforms. According to Research and Markets, Telecom companies that can turn the challenge of digital transformation into profitable opportunities will prevail.

Telecom service providers within the digital revolt

One can easily observe that, Telecom service providers know first-hand the impact of the digital revolt, as SMS and traditional voice services become increasingly replaced by IP-based voice and messaging apps such as Skype and WhatsApp.
Many analysts agree on the reality that, Telcos have been catalysts of the transformation of mobile devices from communications tools to life management hubs, and are aware that, to thrive in the digital economy requires far more than technology or product prowess; it calls for entirely novel service models.

Key lessons in digital prowess from major brands including Google, Apple, Facebook and Amazon

Research and Markets reveals that, Apple and Google taught us how to pioneer revolutionary business models. Amazon showed us how to masterfully virtualize a brick-and-mortar industry, and Facebook transformed the definition of content services, putting the user as the central author.

Key ICT Technology Trends in Europe 2016/17

As others regions across the world, the old continent is also experiencing excitements on mobility, cloud and big data.
According to Research and Markets, after a large increase in revenue over the last year, the growth of the information and communications technology market in Europe has slowed down somewhat this year. It is expected that ICT revenues in the EU states will rise by 0.7% to 686 billion in 2016. I can also observe that, the IT industry has clearly experienced more development this year than the telecommunications market.

Without seamless interoperability, the Internet of Things cannot reach its full potential

While the Internet of Things (IoT) market is growing and changing rapidly, the lack of industry consensus on open standards and protocols hinders that growth. In effect, without seamless interoperability among connected devices, regardless of brand or manufacturer, the Internet of Things cannot reach its full potential. According to The Open Connectivity Foundation (OCF), consumers are beginning to recognize the need for open standards to allow IoT to integrate into our lives and improve our society.

Industry standards are imperative for technological innovation

Very exciting to see that, increasingly consumers consider standardization and interoperability when it comes to purchasing connected devices, cybersecurity concerns, and overall technological innovation in our society. According to a new survey conducted by the Open Connectivity Foundation, the issue of interoperability has come to the forefront of consumer concerns when it comes to IoT.
“With a unifying standard in place, which provides a consistent standard of security, privacy and device definitions, we can defragment the market to ensure the future entails a world where all devices, despite vendor, can communicate with one another and the Internet of Things can reach its full potential,” said Joonho Park, executive director of OCF.

OpenStack continues to grow its support for container-based application frameworks and deployment tools

If a year ago, people thought containers might be the death of OpenStack, it is now clear that, using container orchestration frameworks to run OpenStack like an application makes it easier to operate. OpenStack is more and more accessible and practical. OpenStack continues to grow its support for container-based application frameworks and deployment tools, with Kolla (containerized OpenStack services), Kuryr (bridging container networking and storage with OpenStack) and Zun (container management) projects.

OpenStack® Ocata, as one platform to integrate and manage virtual machines, bare metal and containers

I have a pleasure to recall that, the Ocata release cycle was a one-time, shorter cycle focused on stabilization, including scalability and performance of the core compute and networking services. Ocata also brought greater support for container-based application frameworks at the networking layer, as well as containerization of OpenStack services for easier deployment and upgrade management, treating OpenStack as a microservice application.

OMNI enterprise messaging solution with all key communications channels

At the core of stakes we have all key communications channels: SMS, email, chat apps (including Viber, Facebook Messenger, and LINE), voice, and push notifications into a single platform that enables companies to create seamless user experiences across channels, easily connecting with the CRMs of enterprises to ensure the right message is delivered at the right time, and using the right channel. Businesses can leverage the tools they need to build smooth interactions with consumers with diverse preferences, habits and levels of access. I can also observe that, the solution comes with interesting automation options, rich workflow and campaign builders, and reporting and analytics, available over APIs, web portal or in an on-premise, hybrid cloud installation.

Artificial intelligence capabilities to digital service providers

At the core of stakes we have the ability to recommend, predict and automate real-time decisions, particularly supporting customer engagement automation through Comptel’s FastermindTM. In our ever-connected data-driven era, where mobile data customers are eager to receive more proactive, personalised messages and services, Operators can respond to this demand for personalisation by using Fastermind to reach their customers at the right time, with the right messages, through automated marketing offers and service notifications.

The most exciting regarding Adobe Marketing Cloud offer marketers

For those who are unfamiliar, Eight tightly integrated solutions in Adobe Marketing Cloud offer marketers a complete set of cutting-edge technologies that focus on analytics, web and app experience management, testing and targeting, advertising, audience management, video, social engagement and campaign orchestration. I can also observe that, AdobeMarketing Cloud’s tie-in with Adobe Creative Cloud makes it easy to quickly activate creative assets across all marketing channels and customer touch points.

Millennials want mobile providers to be a partner to make their lives easier

From home automation to mobile payments, millennials want their mobile device to make their lives easier. 41 percent of respondents noted they want their mobile service to become more useful for the small things in everyday life. Additionally, more than a third (35) percent of respondents would love to see their mobile device remember payment preferences and automatically apply payments to certain transactions. According to a new survey from CSG International. A total of 958 individuals between the ages of 18 and 35 took part in this survey.

Millennials will spend more for a higher quality streaming experience

A high-quality viewing experience is an important factor for millennials when it comes to their future mobile service, with the overwhelming majority (83) percent noting they plan to use their mobile device to stream online video: including YouTube, TV shows and movies. 57 percent of respondents cited better video, music and entertainment streaming experiences as a reason to spend more on mobile service. According to a new survey from CSG International. A total of 958 individuals between the ages of 18 and 35 took part in this survey.

According to millennials, AI should make mobile devices smarter

Almost half of millennials want their mobile phone service to become a more intuitive personal assistant, with the ability to anticipate needs and take action. A majority (53) percent of respondents noted that they would be willing to spend more on a mobile service that can act as a personal assistant, performing such tasks as creating meeting invites, posting to social media, booking dinner reservations, and so on. According to a new survey from CSG International. A total of 958 individuals between the ages of 18 and 35 took part in this survey.

millennials| Personalized service is more important than anonymity

One can clearly observe that, almost 6 out of 10 millennials are likely to spend more for a service specifically customized to their usage patterns across voice, data, entertainment and other personalized services. And, a significant majority (over 70 percent) of millennials are likely to allow mobile providers access to their mobile usage data in order to receive a more personalized service. Millennials are slightly less comfortable when it comes to personalized advertising, with just over half (57) percent noting they would be likely to let providers use their data to better personalize advertisements. According to a new survey from CSG International. A total of 958 individuals between the ages of 18 and 35 took part in this survey.