IBM Smarter Infrastructure and Mobile Technology help improve Yarra tram operations and passenger experience in Melbourne.

This is a new success garnered by IBM Smarter Infrastructure, this time, we are in Australia precisely in Melbourne.

In fact the IBM software including (IBM Maximo Asset Management, IBM Maximo Mobile and IBM System X), progressively enable Yarra Trams to:

·        Draw insights from the large volumes of data from its trams and infrastructure,

·        To better understand how the tram network is operating,

·         Increase the efficiency of their network,

·        Perform predictive maintenance and offer passengers a better, more reliable tram service.

Connectikpeople may recall that, Melbourne’s tram system is the world’s largest with over 250 kilometers of double track and has been in operation for more than 100 years.  Eighty percent of trams intermingle with other traffic on shared road space. Every year, nearly 185 million trips are taken on the network, which takes more than 91,000 pieces of equipment to operate and includes trams ranging in age from eight to 74 years of age. 

Henceforth, Yarra Trams can access real-time information about service disruptions, tram performance and tram locations through sensors and new data collection tools. The data is stored in one centralized system that is accessible to all Yarra Trams employees and interfaces with other business processes including procurement, customer service and human resources.

Live updates about tram arrival times and service delays are shared with passengers using tramTRACKER®, a free mobile application for Yarra Trams’ customers.

Finally, Connectikpeople may also recall that, Yarra Trams is the operating name of KDR Victoria, a partnership between French based public transport operator Keolis and Australia’s oldest rail company Downer.