Mobile Security Survey: PayPal and the National Cyber Security Alliance (US) Unveil their Results.
The stakes around security on mobile are
increasingly phenomenal, in terms of data and services available.
Today, Connectikpeople has received this survey from
a new Zogby Poll highlighting the latest trends, concerns and
misperceptions around mobile security and commerce.
The survey is in support of US National
Cyber Security Awareness Month (NCSAM), an effort
that educates millions of people each year about the importance of online
safety and security.
According to this survey more than half of mobile consumers are comfortable
using
biometrics to authenticate themselves on mobile devices. Many users do
not realize that location information can help detect and prevent fraudulent
transactions. For example, if a transaction takes place in San Francisco and
another one in Dallas a few minutes later, we can investigate for suspicious
activity," said Andy Steingruebl, Director of Ecosystem Security, PayPal.
The national survey of more than 1,000 U.S. adults underscores how deeply
entrenched in American’s daily lives mobile devices have become. For example,
two-thirds of the people surveyed told us that their smartphone is never
further than one room away, and one in ten said they keep their phone handy
everywhere they go, with the possible exception of the bathroom. In addition,
the survey highlighted the growing importance of mobile devices as a tool for
shopping, with one in four respondents reporting that they complete at least
one transaction per day on their smartphone, while one in six say they make at
least 25 percent of all their purchases on their smartphone.
The survey also uncovered a general sense of unease about the security of
financial information on mobile devices if lost or stolen and made it clear
that many people aren’t taking the steps necessary to use their mobile devices
safely.
For example, nearly 70 percent of Americans believe that storing payment
information on their smartphone is unsafe. At PayPal, customers' information is
securely stored in the cloud. The survey also found that 63 percent of people
do not have a clear idea about what financial information is stored on their
smartphones and more than half don’t lock their mobile device with a PIN.
The NCSA and PayPal advise that the common action step for all Internet
users is STOP.
THINK. CONNECT. Take safety and security
precautions, understand the consequences of your actions and behaviors and
connect and enjoy the Internet.
As other helpful mobile safety tips include:
- Always activate a PIN or lock function for your mobile device: A PIN is the simplest and most important thing you can do to ensure security on your mobile device especially if it is lost or stolen.
- Automate software updates: Many software programs automatically connect and update to defend against known risks. Turn on automatic updates on your mobile device if that’s an available option.
- Use common sense when downloading apps: Unknown or repackaged apps can contain malware designed to steal financial information from a mobile device, so always purchase or download apps from companies that you trust and check reviews. When installing new applications, review permissions and decide whether you’re comfortable granting the access that an application asks for.
- Enable "Find My Device": If your phone, carrier or antivirus software supports the "find my device" feature, it’s a good idea to activate it. This functionality will help you find your device if it’s lost or stolen, and lock it or wipe it clean remotely if you need to.
- Backup your device: It is critical to backup your device on a regular basis. Some operating systems offer this option as an automated service. If you ever need to exercise the remote wipe feature mentioned above, you will be glad you have a current backup that you can recover to a new device.
The survey found that many people are open to new approaches to mobile
security that would increase their safety. In particular, there are strong
indications that many people are willing to take advantage of biometric
technology to protect themselves against mobile security threats. The survey
found that Americans are overwhelmingly comfortable replacing passwords with
newer security technologies such as fingerprint identification (53 percent) and
retinal scans (45 percent).
About National Cyber Security Awareness Month
Now in its 10th year, NCSAM is designed to engage and educate public and
private sector partners through events and initiatives with the goal of raising
awareness about cybersecurity in order to increase the resiliency of the nation
in the event of a cyber-incident. Since President Obama’s proclamation in 2004,
NCSAM has been formally recognized by Congress; federal, state and local
governments, as well as leaders from industry and academia. This united effort
is necessary to maintain a cyberspace that is safer, more resilient and remains
a source of tremendous opportunity and growth for years to come. For more
About PayPal
PayPal is the faster, safer way to pay and get paid online. The service
allows people to send payments without sharing financial information, with the
flexibility to pay using their account balances, bank accounts (where
available), credit and debit cards in various markets. PayPal is an eBay
(Nasdaq:EBAY) company and enables global e-commerce with over 132 million
active accounts in 193 markets and 25 currencies around the world. PayPal is
headquartered in San Jose, California and its international headquarters is
located in Singapore.
About The National Cyber Security Alliance
The National Cyber Security Alliance is a non-profit organization. Through
collaboration with the government, corporate, non-profit and academic sectors,
the mission of the NCSA is to educate and empower a digital citizenry to use
the Internet securely and safely protect themselves and the technology they use
and the digital assets we all share. NCSA board members include: ADP, AT&T,
Bank of America, Comcast, EMC Corporation, ESET, Facebook, Google, Intel,
McAfee, Microsoft, PayPal, Science Applications International Corporation
(SAIC), Symantec, Trend Micro, Verizon and Visa.