Collaboration software for teams: talking about JIRA Service Desk.
With this new offering
available since October 2013, we talk about a flexible
service desk experience with the goal to boost IT team efficiency and
streamline end user requests and engagement.
The availability of JIRA Service Desk at Atlassian, demonstrates its will to bolster JIRA, the company’s issue management software used by more than 22,000 teams
worldwide.
Connectikpeople can observe that, JIRA Service Desk brings specific service
desk capabilities including advanced SLA management, customizable team queues,
real-time reports and analytics and a new end user experience for creating and
managing service requests.
Connectikpeople can also observe that, the result appear simple, modern,
flexible service desk experience for both agents and end users with the goal to
improve operational efficiency, increase collaboration among various teams and
drive business performance through reduced downtime.
