Here is why Cisco Opens Cisco Support Center in Mexico City.

The final goal here is to offer support to Spanish-speaking Cisco customers within the region.

In fact Connectikpeople can observe that, with this center which leverages on Cisco’s Global Site Strategy, it will support local and regional operations and create capacity to service its customers in the Spanish language.

According to Cisco, the center will supplement other Cisco Support Centers based in

Raleigh-Durham, North Carolina, USA; Bangalore, India; and Krakow, Poland.

The Mexico City Cisco Support Center will be a shared services center supporting customers across the North America and Latin American region. It will complement existing locations and will provide services across multiple functional groups including Cisco Services, Finance, Operations and others.

Connectikpeople may recall that, Cisco has a Technical Support Center (TAC) based in Mexico City and will be expanded to support the Mexico City CSC.

The Cisco Support Center is expected to start operations in fall 2014.