Here is why Holistic Approach of SAP Urban Matters Program Delivers Sustainability Results for Cape Town.

During an SAP® Urban Matters initiative event in Cape Town, South Africa, Connectikpeople has observed that, the City of Cape Town’s deployment of SAP software demonstrates that:

·        Sustainability efforts extend beyond environmental concerns and are rooted in good governance.

·        Cape Town chose the enterprise resource planning (ERP) application SAP® ERP that brought several municipalities together to form a consolidated City of

Cape Town.

·        In 2012, Cape Town deployed SAP Advanced Metering Infrastructure (AMI) Integration for Utilities software for some of its large power users. The project enables the City to read meters on demand while integrating smart meters and their processes in the back office.

In the same momentum, we can observe that, improved administrative performance has allowed the City of Cape Town to deliver superior customer service to all citizens, in turn raising civic expectations, faith in government and engagement of residents.

Citizens henceforth make use of upgraded administrative tools in all three locally prominent languages: Afrikaans, English and Xhosa.

It can also make payments toward their municipal accounts at any bank across the City, via both Internet and many third-party vendors.