Oracle Social Cloud business solution, has been extended to support new languages, data sources and capabilities.

With this new step, Oracle demonstrates its commitment to help its global user base by delivering them better service and supports. In fact like you can imagine, with millions of conversations happening simultaneously across social channels, global businesses need efficient and effective tools for monitoring their brand, customers, competitors and more.

Henceforth, the Oracle Social Cloud solution now supports 11 languages including Russian, French, German, Italian, Dutch, Korean and Japanese, in addition to English,

Chinese, Portuguese and Spanish.

Meaning that, Oracle SRM and Oracle Social Cloud now have greater visibility into country-specific social networks, blogs, forums and news sites, and access to more than 700 million messages daily.

Connectikpeople.co has captured the following globalized support for better, more actionable insights:

Native Language Text Analytics: Oracle’s semantic text analysis capabilities enable users to accurately identify relevant messages and filter out irrelevant posts.

Sentiment Analysis: Sophisticated, reliable sentiment analysis processes content in English, Spanish, Portuguese, French, German and Chinese.

Native Language User Interface and Publishing: To increase ease of use for global organizations, Oracle Social Cloud has a fully translated user interface available in 31 languages.

Global Dashboard Analytics: World map view allows users to see where conversations are happening globally, and allocate workload accordingly.

Enhanced and Expanded Custom Indicators: The expanded library of Indicators enables users to access and categorize targeted and specialized messages.