Real-time operational intelligence for mobile and fixed line voice services: NetScout Systems paves its way with nGeniusONE platform.
If it is obvious that, Operators are facing increasing pressure to deliver
high quality services because poor performance impacts customer satisfaction
and increases the risk of churn, it is also true that, Operators need
actionable insights into both performance and usage to support real-time
performance management and identify trends that can lead to revenue expansion
opportunities. At NetScout Systems, this reality represents the focal point of
their work, vision and efforts.
Our interest for the 2014 World Mobile Congress drove us to discover that, NetScout
Systems is extending its nGeniusONE™ Unified Performance Management platform to
service providers, bringing improved-data-analysis capabilities.
If unfamiliar, Connectikpeople.co recalls that, the nGeniusONE platform aims
to provide comprehensive support for mobile and fixed line voice services,
including Voice over Long Term Evolution (VoLTE), Internet Protocol Multimedia
Subsystem (IMS), Voice over IP (VoIP) and legacy circuit switched voice
deployments.
In fact, we talk about solutions that can enable IT staff to predict,
preempt and resolve network and service delivery problems while facilitating
the optimization and capacity
planning of the network infrastructure.
Meaning that, the nGeniusONE platform can provide for mobile, wire-line and
cable operators real-time and historical analysis capabilities for a more
proactive approach to managing the performance, availability and quality of
diverse revenue generating services. The nGeniusONE platform monitors data and
control plane traffic and correlates data, signaling and service enabler
performance metrics to reveal critical interactions and interdependencies that
affect service performance.
Can proactively identify which service and which network element is impacting
which users, to quickly identify, triage and resolve performance issues that
impact service quality and the user experience.
