The Unified communications and collaboration (UCC) solutions over the next three years, in Kenya.
Kenya progressively and surely leads the IT trends in the South Est of
Africa. This country accommodates and hosts a set of R&D centers, and an
ecosystem of startups well motivated to improve living conditions and generate
new business opportunities in Africa.
Today, this country has captured our attention by its willingness to combine technologies and growth. In fact, the need to increase enterprise collaboration between different departments and branches, improve cost savings, and drive efficiency gains has resulted in unified communications becoming a priority IT strategy for organizations striving to remain competitive.
Today, this country has captured our attention by its willingness to combine technologies and growth. In fact, the need to increase enterprise collaboration between different departments and branches, improve cost savings, and drive efficiency gains has resulted in unified communications becoming a priority IT strategy for organizations striving to remain competitive.
According to International Data Corporation (IDC), more than 40% of
businesses in Kenya are planning to deploy unified communications and
collaboration (UCC)
solutions over the next three years.
The report captured by Connectikpeople.co and titled 'Unified Communications Trends, Priorities
and Insights in Kenya 2013 Survey Results' forecasts that, the adoption of unified
communications technologies will increase over the coming years as enterprises
transform their business-to-business (B2B) and business-to-consumer (B2C)
models in order to exploit the opportunities offered by these solutions.
However the same report mentioned that, ‘’IDC believes IT vendors and
solutions providers should not only push increased efficiency and improved
productivity as the main value propositions of UCC, but also engage in more
challenging tasks , such as clearly quantifying the net ROI for organizations
that adopt their UCC solutions’’. IDC identified Cisco and Microsoft as the
leading vendors for UCC in Kenya.
Connectikpeople.co recalls that, IDC's 'Unified Communications Trends,
Priorities and Insights in Kenya 2013 Survey Results' aims to provide a
succinct overview of the latest UCC trends and priorities in Kenya. The study
includes an overview of the key industry developments in communications
convergence, the major UCC players in Kenya, and the key technology priorities
for organizations.