Cloud-based enterprise social communications solutions: the real value of Interactive Intelligence.

Relevant communications are the key, when it comes to improve customer experience. In today’s connected-world, at Connectikpeople.co, we are always excited to talk about socially relevant communications products, and social customer service components.

This excitement is led by our global commitment as a must-attend landmark for digital transformations. In this momentum, Connectikpeople.co encourages Interactive Intelligence Group Inc., in its new commitment to focus on socially relevant communications products that his customers find valuable and

unique.

Interactive Intelligence, a provider of software and services designed to improve the customer experience, will acquire OrgSpan Inc., a privately held company that offers cloud-based enterprise social communications solutions.

This rapprochement means that, Interactive Intelligence plans to continue to sell and support OrgSpan Select and OrgSpan Connect, both on a standalone basis and as add-on applications to its cloud and on-premises IP business communications solutions. Further Interactive Intelligence will incorporate these products into its future cloud offerings.

If unfamiliar, Connectikpeople.co recalls that, OrgSpan Select enables users to search and view agent social profiles by multiple criteria and OrgSpanConnect includes information-rich personal profiles designed to improve employee collaboration.

On behalf of our global commitment, Connectikpeople.co recommends both parties to continue to focus on high-quality service, accurate data and analytics.