Cloud Contact Center Applications on Salesforce.com AppExchange: the real value of LiveOps.

When it comes to Cloud Contact Center Applications, LiveOps , progressively is must-attend in terms of investments, solutions and services. This Redwood City-based company, has released  two new packaged applications for Salesforce users  including LiveOpsVoice Advantage and LiveOpsOutbound Advantage.

Connectikpeople.co observes that, the two new cloud contact center applications leverage OpenCTI to integrate full-featured voice capabilities and allowing complete remote capabilities.

As part of our global commitment, Connectikpeople.co encourages users to focus on comprehensive scalable and reliable instrument, when it comes to make decision.

LiveOps Voice Advantage can offer an embedded phone panel, real-time screen pop for complete visibility into user record data, integrated call recordings embedded within Salesforce records and bi-directional data exchange and sync between LiveOps

and Salesforce.

With LiveOps Outbound Advantage, sales managers can easily create call lists based on pre-defined criteria, such as deal size or industry, and more.  

Both LiveOps Voice Advantage and LiveOps Outbound Advantage are available in the salesforce.com AppExchange: https://appexchange.salesforce.com/results?keywords=liveops.