Multi-channel co-browse and visual collaboration technology industry: Oracle paves its way.

In our data-driven and multichannel-driven world, henceforth we talk about flexibility and scalability, personalization and customer experience. This means that, when it comes to the quality of buying decisions, customer service and sales agents for example, need to collaborate in real-time to resolve issues effectively and improve the
quality of buying decisions.

In this segment, as part ofour global commitment, Connectikpeople.co soon Retinknow®, hails the solid efforts deployed by LiveLOOK, a provider of real-time, visual collaboration technology for co-browsing and screen sharing.

Henceforth, with LiveLOOK, the Oracle Service Cloud aims to enable customer service and sales agents to deliver exceptional customer experiences.