Impact of Adopting Cloud Business Phone Systems.

In our cloud computing-driven world where, the end-to-end performance and competitiveness are required when it comes to costs, markets, operations, outcomes, R&D and innovation, it is crucial for each company to understand the new IT convergence and harness its amazing opportunities, in terms of flexibility, scalability, agility and transparency.

Connectikpeople.co soon, #Retinknow® has captured for you a new study titled ‘’Total Economic Impact™ (TEI)’’. This study commissioned by  RingCentral, Inc. ,a provider of cloud business phone systems, examines the potential return on investment (ROI) that companies may experience by adopting its solution: RingCentral.  

Connectikpeople.co soon, #Retinknow® can observe that, Forrester Consulting, interviewed a set of companies to form a framework, composite company and ROI analysis.

According to its findings, when companies replaced voice services, fax services, web conferencing and video conferencing with RingCentral, they eliminate the need for multiple vendors and simplified their technology solutions.

This means: Eliminating PBX systems, software, and maintenance along with standardizing fax services, web conferencing, and videoconferencing onto RingCentral eliminated more than $1.6 million in costs over three years.

Using the standard RingCentral integration with salesforce.com can allow the composite organization to avoid development and maintenance costs of $95,200.

Making employees more accessible to customers can increase the average revenue per customer-facing employee by 4%, providing more than $5.3 million in increased revenue, and a total of $683,681 increased profit over three years.

Prior to coming to RingCentral, the target study companies had typically invested in expensive upgrades for PBXs and regularly paid technicians to keep the systems up and running. The study’s financial analysis found that after switching to RingCentral they saved $512,070 over PBX systems, $95,200 from RingCentral’s CRM system integration and customer-facing employees increased their revenue by $5.3 million. Forrester also included 5-15% risk adjustments in all their savings and revenue findings.

Connectikpeople.co soon, #Retinknow® recalls that, actual ROI results and the benefits experienced by companies adopting RingCentral’s solutions may vary from the results of the TEI study and described in this release.