Unified Communications as a Service (UCaaS): stakes, opportunities and trends.

It is exciting to observe that, UCaaS as a way to transform your business and become more efficient and flexible, gains in maturity, when it comes to market, technologies and in terms of adoptions or the user experience.

As a must-attend landmark for the end-to-end digital transformation for the companies and organizations of all sizes, Connectikpeople.co soon #Retinknow®, recalls that, many of the factors holding back adoption such as security, bandwidth demands, reliability, regulation compliance and consistency , progressively are partially solved as the technology matures.

SLAs develops, bandwidth cost drops, Internet speed increases and more local datacenters start to offer UCaaS, which will help to enhance user experience. 

IDC expects the Asia Pacific excluding Japan (APeJ) Unified Communications as a Service (UCaaS) market to surge to US$659 million in 2018, at a five-year CAGR of 89% as UCaaS Service Providers (SP) intensify their sales and marketing campaign

around this service.

Connectikpeople.co soon #Retinknow®, can also observe that, UCaaS has become a mainstream solution in APeJ with many global service providers (GSP) and regional service providers (RSP), offering full-fledged UCaaS as part of their core collaboration portfolio. Beside the big telco SPs, which controls a significant portion of the market, there are also large system integrators (SI), IT consulting firms and distributors offering UCaaS directly to businesses.

According to IDC, strong adoption interest in markets such as in Australia/New Zealand (ANZ), India, Korea, Vietnam, Indonesia and Singapore, will be observed.