A big data, analytics platform that provides a multi-dimensional vision of which applications, services and devices users prefer: the real value of Empirix.
In our mobile-driven world, networks providers,
mobile operators, contact centers need to master complexities and optimize their
business processes, reduce their operational costs, maximize customer retention
and grow top-line revenue.
This challenge is crucial and the power of the big data and cloud technologies
and methodologies, henceforth help these network actors to improve their
operations.
This means the end-to-end network performance visibility with the ability
to analyze customer behaviors by application in real time, are a key.
Empirix has decided to acquire real-time analytics solution company Verios
Software & Systems. Connectikpeople.co, soon #Retinknow, salutes this
vision which can lead to the creation of a solid service operation center
management (SOC) solution that aims to analyze and troubleshoot wireless
network customer experience from their end-user devices to the core network in
real time.
In our digital-driven world, people are more and more exigent. This means
inter alia that, immediate, detailed insights are vital.
Connectikpeople.co, soon #Retinknow, always recommends a complete
end-to-end vision from access to core network. With this holistic approach, mobile service providers can inter
alia, focus on:
- service levels,
- Predictability of service ,
- what their customers are experiencing, when and where,
- Providers can target strongly their investments,
- Customer experience, on infrastructure investments.
It is also crucial for Connectikpeople.co,
soon #Retinknow, to recalls that, a comprehensive portfolio of end-to-end
network service assurance solutions can offer users an integrated performance
management solution.
