The new convergence of data by the side of the mobile operators: realities, recommendations and solution.
It is obvious and clear that, henceforth the new Telecoms Convergence reshapes
and transforms the way mobile operators engage and service, subscribers in real-time.
This means inter alia that, the challenges and advantages associated to this
trend should being appropriated and understood by each mobile operator when it
comes to drive business insights and actionable decisions.
APIs, usage data, network data, machine-generated data, and customer data
are what Connectikpeople.co, soon #Retinknow® calls: the new convergence
of data by the side of the mobile operators.
Within this ecosystem, Analytics and Deep Learning technologies and methodologies
are the key when it comes to better understand behaviors, deliver satisfaction
and reduce churn costs and risks.
A set of on-premise, license- and cloud-based models and platforms are available
to help, but Connectikpeople.co, soon #Retinknow® recommends mobile operators
to focus inter alia on:
- Analytics and Deep Learning solution that allows them to deeply analyze account activity, usage, network, customer data, trends, correlations etc,
- Flexible, seamless, comprehensive and scalable platforms.
In our mobile-driven world, it is crucial for decision makers to access meaningful
analysis, data and actionable insights they need in real-time and anywhere, on
behalf of: the performance, improved business operations and a more impactful
customer experience across a variety of touch points.
Connectikpeople.co, soon #Retinknow® encourages CSG International in its commitment with regard to offer
a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products
and solutions that can help users compete more effectively, improve business
operations and deliver a more impactful customer experience.
