Social Relationship Management (SRM) platform: recommendations, trends and solutions.

Social  like: a network, data, platform, service, technology or as an application is one of the key trend in our digital-world determined by the ever changing environment.

This reality is translated inter alia by the increasing willingness, desire and readiness from people to share, inform, communicate, stay connected and entertain.

To master or to leverage this trend, companies should deliver simple, personalized and intuitive experience.

Therefore Connectikpeople.co recommends deep investments in easy-to-use technologies experience; employee productivity and in customer satisfaction. This is the path forward to the productivity and performance.

When it comes to Cloud Social Relationship Management (SRM) platform, you need inter alia:

·        Flexibility, scalability, agility, transparence,

·        Intuitive user interface,

·        Convincing user experience,

·         Ability to quickly and easily build out and configure your social workspaces,

·        Drag-and-drop capabilities to personalize your workspace with different social modules,

·        View of social data ,

·        Access to constant refreshed updates that support real-time understanding,

·        visibility into social insights ,

·         The flexibility to monitor conversations by network, stream, metric, graph type, date range, and relative time period,

·        Content curation, influencer engagement, and command center creation.