Managing churn in the SaaS (Software as Service) industry.

In our cloud computing age where the SaaS architecture is leading the excitements in terms of adoptions and development within enterprises, organizations and large companies, it is henceforth also clear that, churn is among the critical new challenges SaaS providers  are facing.

To address these challenges and maintain a competitive position in the market, at Connectikpeople.co we believe that, a focus on end-user experience is a game changer if SaaS providers determine what’s most important to SaaS customers when considering cloud adoption and evaluating SaaS vendors. Enhanced Productivity, flexibility, security, performance, and availability are the grail.

You can glance the illustration below for Akamai published by Exoprise in its 2014 Cloud Trends Survey of IT and Business Managers.