Unified communications applications and businesses of all sizes: here is what matters!

Due to the new flexibility around Unified communications applications, it is more and more obvious that, enterprises are becoming more aware about business objectives and the exact optimization solutions that will assist them with their specific goals, such as customer retention, process improvements, and script adherence. 

Connectikpeople.co encourages this momentum, and recalls that having a well-defined goal before deploying the UC solutions is critical.  

For those who unfamiliar, Connectikpeople.co recalls that the unified communications applications market is segmented into traditional telephony (IP and PBX), email, unified messaging, IM (instant messaging)/presence, mobility, contact center, and video conferencing (video and Web). 

The unified communications services market includes hosted conferencing (audio, video, Web), hosted voice, hosted contact center, and hosted email. 

Presence and integrated UC applications include middleware applications that provide a real-time status indicator of a user's ability and willingness to communicate through different communication tools within a network or enables integration of multiple UC applications. 

They also include all-in-one application servers that provide presence, instant messaging, call management, and conferencing and collaboration capabilities on one platform. 

We are there to help, streamline and to boost, so feel free to submit your app or technology for a flobal fit and hit.