Labor costs as the biggest benefit of robotics process automation

For a set of stakes related to productivity, flexibility, performance, efficiency, competitively and security, many organizations across the world are turning to robotics process automation (RPA).

Valued at $183 million three years ago, the global robotics process automation (RPA) market is expected to be worth $4.98 billion by 2020, according to a report from Transparency Market Research.

 

According to a new survey from CompuCom, IT pros see reduced labor costs as the biggest benefit of robotics process automation. This, over competitive edge (24 percent), better customer experience (20 percent) and employee job satisfaction (13 percent). 

The online poll collected responses from 600 IT professionals across multiple industries from May 26 – September 15, 2016.