The combined IBM Watson and Salesforce Einstein capabilities



IBM and Salesforce is working to bring new insights from IBM Watson directly into the Salesforce Intelligent Customer Success Platform, combining deep customer insights from Salesforce Einstein with Watson's structured and unstructured data across many sources and industries including weather, healthcare, financial services and retail. I can learn that, together, Watson and Einstein will ingest, reason over and derive recommendations to accelerate decision making and drive greater customer success.

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