Accurately analyze phone call conversations between two individuals with real-time speech-to-text transcription

It is important to recall that, businesses using the Google Cloud Speech API improve speech recognition for everything from voice-activated commands to call center routing to data analytics.

Word-level timestamps let users jump to the moment in the audio where the text was spoken, or display the relevant text while the audio is playing. You can find more information on timestamps here.

Now with Google Cloud Speech API timestamps, we can accurately analyze phone call conversations between two individuals with real-time speech-to-text transcription.

The ability to easily find the place in a call when something was said using timestamps makes Cloud Speech API much more useful and exciting.