Growing demand for customized telecom software

Very exciting to see that, Telecom operators are shifting their business model to a customer-centric one from a technology-centric model.

For many analysts, the adoption of customized telecom software will facilitate telecom service providers to deliver bundled services, which will enhance user experience.

According to Research and Markets, Major OSS BSS functions like customer relationship management (CRM), convergent billing, business intelligence (BI), and revenue assurance need tailored software.